FAQ

We offer a variety of carpet types including cut pile, loop pile, plush, textured, and patterned carpets to suit different styles and needs.

Consider factors like foot traffic, room purpose, style preference, and budget. High-traffic areas benefit from durable, stain-resistant options. 

Many of our carpets come with built-in stain to help with everyday spills and messes

In some cases, yes — depending on the condition and type of your current floor. Our team can assess and advise before installation. 

Most installations are completed within one day for standard-sized rooms, though larger or more complex projects may take longer. 

Regular vacuuming, prompt spill cleanup, and occasional professional deep cleaning will help keep your carpet looking its best. 

Yes, we provide carpets made from recycled and sustainable materials, perfect for environmentally conscious homes. 

With proper care, most carpets last between 10–20 years, depending on material quality and traffic levels. 

Yes, we recommend underlay as it adds comfort, improves insulation, and extends carpet life. 

Yes! We offer a free ‘Shop at Home’ service where we bring carpet and flooring samples directly to you. This way, you can see how each option looks and feels in your own space, with your lighting and décor. Our flooring specialist will also measure your rooms and provide a no-obligation quote on the spot

Timber is made from natural hardwood for a classic, premium look. Laminate uses a printed surface over a durable core, offering style at a lower price. Hybrid combines the best of both worlds – the look of timber with water resistance and durability.

Yes! Hybrid flooring is designed to be 100% waterproof, making it ideal for kitchens.

You can install timber, hybrid, or laminate in most rooms. For wet areas, hybrid is the safest choice. Timber should be avoided in high-moisture spaces.

Simply sweep or vacuum regularly and use a damp mop with a pH-neutral cleaner. Avoid soaking timber or laminate with excess water. 

Yes – hybrid and laminate are scratch-resistant and easy to clean, making them great for homes with pets. For timber, choose harder species or extra protective finishes.

In many cases, yes. Hybrid and laminate can often be laid over tiles or vinyl if the surface is level and in good condition. Timber may require more preparation.

With proper care, laminate can last 10–25 years, hybrid up to 15–20 years, and quality timber can last decades – even a lifetime – with refinishing.

Yes, we provide trims, scotia, stair nosings, and other accessories to give your flooring a seamless, finished look.

Most standard rooms can be installed in a day or two, depending on the size, prep work, and flooring type.

Yes! We bring timber, hybrid, and laminate samples to your home so you can see them in your own lighting and décor, plus we’ll measure and quote for free.

We offer roller blinds, blockout blinds, sheer blinds, curtains, and PVC shutters, all custom-made to fit your windows perfectly.

Blockout blinds stop almost all light, sunscreen blinds reduce glare while keeping your view, and light-filtering blinds allow soft light while maintaining privacy.

Yes – PVC shutters are moisture-resistant, making them ideal for wet or humid areas like bathrooms, laundries, and kitchens.

Yes! We can fit roller blinds and curtains with motorisation for easy remote or smart home control.

Roller blinds can be dusted or lightly wiped with a damp cloth. PVC shutters can be cleaned with mild soapy water. Curtains can be vacuumed or professionally cleaned.

Yes – thick curtains, blockout roller blinds, and shutters can help reduce heat loss in winter and block heat in summer, improving energy efficiency.

Absolutely – we use child-safe chain tensioners and cordless options to meet safety regulations.

Most installations take just a few hours, depending on the number and type of window coverings.

Yes – we offer a wide range of fabrics, colours, and finishes so you can find the perfect match for your home’s style.

Yes! We bring fabric swatches and shutter samples to you, measure your windows, and provide a free, no-obligation quote on the spot.